Frequently Asked Questions and Answers

Frequently Asked Questions and Answers

Company Information

Supplement Information

While we have over 40 years of combined experience in the industry, Healthy1 has been in business since August of 2017.

Healthy1 ships all packages and all products via USPS mail.

Shipping is free for packages over $500.00 in value.

To ensure the quality of our products, Healthy1 does not offer refunds or returns. Our only exception is a damaged goods policy that allows for exchanges if products arrive damaged.

Yes, they are included in our pricing.

Our site and payment methods are secure. We offer a choice between PayPal and Square payment gateways during checkout. Healthy1 does not keep any financial records or personal banking info.

Please call us at (833) 835-5564. Thank you!

Any customer who placed an order may obtain their tracking number by calling customer service at (833) 835-5564.

All packages are sent out within 24 hours of purchase. We intend to have our customers receive their orders within 7 to 10 business days. This excludes weekends.

Omega-3 is an essential fatty acid (EFA), also known as a polyunsaturated fatty acid (PUFA).  It’s derived from both animal and plant sources, although omega-3 from fish oil is the most common supplemental form. Fatty acids form the main useful fraction of fats and oils and are necessary for overall health.* Because your body cannot manufacture essential fatty acids, you must get them from food or supplemental sources.

Plant-source oils such as flax contain the parent omega-3 fatty acid called alpha-linolenic acid (ALA).  The human body normally converts ALA to the longer-chain fatty acids eicosapentaenoic acid (EPA) and docosahexaenoic acid (DHA), which are used for prostaglandin formation and other cellular needs.* Fish oil contains the desired omega-3 fatty acids in their more useful EPA and DHA forms. ALA requires enzymatic conversion to generate EPA and DHA.

Methylcobalamin is derived via microbial fermentation. Numerous studies have been conducted on methylcobalamin, with no evidence of any toxicity. In addition, no upper limit has been established by the Institute of Medicine (IOM).

Most B vitamins function in the body only in their coenzyme (or active) forms, and the regular form as found in B-12 or certain B-complex products has to be converted into the coenzyme form by your body before it can do its job. These coenzyme forms are usually much more expensive and are considered more potent than standard vitamin forms, so we have both forms to offer consumers a variety of options. Methylcobalamin is one of these coenzyme forms. Since it’s already in its coenzyme form and doesn’t require conversion, your body can use it right away as opposed to having to follow the typical metabolic pathway for conversion.

Sometimes you may get B vitamin powder residue on the capsules, usually yellow in color. Again, this is a normal occurrence. There is often a small amount of powder that escapes during the encapsulation process, and it sometimes coats the outside of the capsules.

B vitamins by nature have an unpleasant aroma. This is normal and does not indicate the product is expired or otherwise compromised. If in doubt, check the expiration date, which is printed on the bottom of all supplement bottles.

Products have an expiration date printed on the packaging. This is the date that the product will retain its labeled potency through, provided that individual product storage recommendations are followed.

Products with the instruction “keep refrigerated” on the packaging should be kept refrigerated, especially after opening. For some products, several days without refrigeration may not affect them much, but longer periods will. For other products, refrigeration ensures that the product is kept in a low humidity environment. Refrigeration is advised to extend the shelf life of many products, especially fish oils, nutritional oils, almond oil, and probiotics.

MSM (Methylsulfonylmethane) is a form of biologically available sulfur, naturally occurring in extremely tiny amounts in plants. MSM contains 34% elemental sulfur, by weight. Sulfur is the 10th most abundant element in the universe. The sulfur that it supplies represents about the eighth most abundant mineral in the human body, about as much as potassium and more than sodium.
MSM is chemically known as dimethyl sulfone. Commercially, all MSM is chemically produced but nature-identical; in other words, it’s the natural form.
There are two primary methods used for the production of nature identical MSM. Both involve chemical synthesis from the element sulfur. MSM is not commercially available as an extract from plants or other natural materials.

The first method starts with a reaction involving sulfur and methane that is energy efficient.
The second method starts with petroleum byproducts reacted with paper mill waste that requires large amounts of energy.

Natural ingredients don’t always smoothly flow through processing equipment and manufacturers need to utilize excipients like stearates to fill capsules or form tablets. Magnesium stearate is the most desirable natural flow agent. Pharmaceutical companies and non-natural manufacturers use synthetic flow agents, such as di-calcium phosphate.
No. Magnesium stearate is safe, not toxic. We have extensively investigated the safety of magnesium stearate. Allegations of toxicity have been circulating for over 20 years. We have found the “evidence” to be misleading because it is either largely circumstantial based on test tube studies that don’t accurately represent the data observed in human clinical trials or based on theoretical dangers (such as a type of processing that is not commonly used to make stearic acid from unsaturated fats). Either way, the reality of dietary fats in the human body is quite different than what these theories present.
Yes. Stearic acid (stearate) is the predominant saturated fat in the human diet. Stearates are nutrients that represent a natural part of every type of fat, whether animal or vegetable, and are typically consumed in amounts of several grams per day from common food sources. A 200-calorie serving of dark chocolate can contain up to 5 grams of stearates; cocoa butter, coconut oil, beef fat, olive oil, and virtually all fats and oils naturally contain far more stearates than do dietary supplements
Stearate is one of the major saturated fatty acids in mammals and is acquired through two pathways: 1) dietary fat absorption and 2) de novo lipogenesis (our bodies make it from other dietary fats) Stearic acid is largely converted to oleic acid by the liver; which of course does not happen in a test tube study.
Stearates do not share the cardiovascular risks of other forms of saturated fat. Stearates are well absorbed and do not coat the G.I. tract (in fact they discourage certain undesirable biofilms), so comparatively tiny amounts in dietary supplements do not inhibit absorption of nutrients in vivo (in live people)

Stearates can be produced by hydrogenation. However, there is no need to manufacture stearic acid from cottonseed or other liquid vegetable oils using hydrogenation to artificially saturate the fatty acids. We use non-hydrogenated palm oil that already contains significant amounts of saturated fats providing abundant stearic acid. We use pure USP-grade magnesium stearate derived from non-hydrogenated, non-GMO, non-irradiated, certified Kosher palm oil.

Company Information

While we have over 40 years of combined experience in the industry, Healthy1 has been in business since August of 2017.

Healthy1 ships all packages and all products via USPS mail.

Shipping is free for packages over $500.00 in value.

To ensure the quality of our products, Healthy1 does not offer refunds or returns. Our only exception is a damaged goods policy that allows for exchanges if products arrive damaged.

Yes, they are included in our pricing.

Our site and payment methods are secure. We offer a choice between PayPal and Square payment gateways during checkout. Healthy1 does not keep any financial records or personal banking info.

Please call us at (833) 835-5564. Thank you!

Any customer who placed an order may obtain their tracking number by calling customer service at (833) 835-5564.

All packages are sent out within 24 hours of purchase. We intend to have our customers receive their orders within 7 to 10 business days. This excludes weekends.

Supplement Information

Omega-3 is an essential fatty acid (EFA), also known as a polyunsaturated fatty acid (PUFA).  It’s derived from both animal and plant sources, although omega-3 from fish oil is the most common supplemental form. Fatty acids form the main useful fraction of fats and oils and are necessary for overall health.* Because your body cannot manufacture essential fatty acids, you must get them from food or supplemental sources.

Plant-source oils such as flax contain the parent omega-3 fatty acid called alpha-linolenic acid (ALA).  The human body normally converts ALA to the longer-chain fatty acids eicosapentaenoic acid (EPA) and docosahexaenoic acid (DHA), which are used for prostaglandin formation and other cellular needs.* Fish oil contains the desired omega-3 fatty acids in their more useful EPA and DHA forms. ALA requires enzymatic conversion to generate EPA and DHA.

Methylcobalamin is derived via microbial fermentation. Numerous studies have been conducted on methylcobalamin, with no evidence of any toxicity. In addition, no upper limit has been established by the Institute of Medicine (IOM).

Most B vitamins function in the body only in their coenzyme (or active) forms, and the regular form as found in B-12 or certain B-complex products has to be converted into the coenzyme form by your body before it can do its job. These coenzyme forms are usually much more expensive and are considered more potent than standard vitamin forms, so we have both forms to offer consumers a variety of options. Methylcobalamin is one of these coenzyme forms. Since it’s already in its coenzyme form and doesn’t require conversion, your body can use it right away as opposed to having to follow the typical metabolic pathway for conversion.

Sometimes you may get B vitamin powder residue on the capsules, usually yellow in color. Again, this is a normal occurrence. There is often a small amount of powder that escapes during the encapsulation process, and it sometimes coats the outside of the capsules.

B vitamins by nature have an unpleasant aroma. This is normal and does not indicate the product is expired or otherwise compromised. If in doubt, check the expiration date, which is printed on the bottom of all supplement bottles.

Products have an expiration date printed on the packaging. This is the date that the product will retain its labeled potency through, provided that individual product storage recommendations are followed.

Products with the instruction “keep refrigerated” on the packaging should be kept refrigerated, especially after opening. For some products, several days without refrigeration may not affect them much, but longer periods will. For other products, refrigeration ensures that the product is kept in a low humidity environment. Refrigeration is advised to extend the shelf life of many products, especially fish oils, nutritional oils, almond oil, and probiotics.

MSM (Methylsulfonylmethane) is a form of biologically available sulfur, naturally occurring in extremely tiny amounts in plants. MSM contains 34% elemental sulfur, by weight. Sulfur is the 10th most abundant element in the universe. The sulfur that it supplies represents about the eighth most abundant mineral in the human body, about as much as potassium and more than sodium.
MSM is chemically known as dimethyl sulfone. Commercially, all MSM is chemically produced but nature-identical; in other words, it’s the natural form.
There are two primary methods used for the production of nature identical MSM. Both involve chemical synthesis from the element sulfur. MSM is not commercially available as an extract from plants or other natural materials.

The first method starts with a reaction involving sulfur and methane that is energy efficient.
The second method starts with petroleum byproducts reacted with paper mill waste that requires large amounts of energy.

Natural ingredients don’t always smoothly flow through processing equipment and manufacturers need to utilize excipients like stearates to fill capsules or form tablets. Magnesium stearate is the most desirable natural flow agent. Pharmaceutical companies and non-natural manufacturers use synthetic flow agents, such as di-calcium phosphate.
No. Magnesium stearate is safe, not toxic. We have extensively investigated the safety of magnesium stearate. Allegations of toxicity have been circulating for over 20 years. We have found the “evidence” to be misleading because it is either largely circumstantial based on test tube studies that don’t accurately represent the data observed in human clinical trials or based on theoretical dangers (such as a type of processing that is not commonly used to make stearic acid from unsaturated fats). Either way, the reality of dietary fats in the human body is quite different than what these theories present.
Yes. Stearic acid (stearate) is the predominant saturated fat in the human diet. Stearates are nutrients that represent a natural part of every type of fat, whether animal or vegetable, and are typically consumed in amounts of several grams per day from common food sources. A 200-calorie serving of dark chocolate can contain up to 5 grams of stearates; cocoa butter, coconut oil, beef fat, olive oil, and virtually all fats and oils naturally contain far more stearates than do dietary supplements
Stearate is one of the major saturated fatty acids in mammals and is acquired through two pathways: 1) dietary fat absorption and 2) de novo lipogenesis (our bodies make it from other dietary fats) Stearic acid is largely converted to oleic acid by the liver; which of course does not happen in a test tube study.
Stearates do not share the cardiovascular risks of other forms of saturated fat. Stearates are well absorbed and do not coat the G.I. tract (in fact they discourage certain undesirable biofilms), so comparatively tiny amounts in dietary supplements do not inhibit absorption of nutrients in vivo (in live people)

Stearates can be produced by hydrogenation. However, there is no need to manufacture stearic acid from cottonseed or other liquid vegetable oils using hydrogenation to artificially saturate the fatty acids. We use non-hydrogenated palm oil that already contains significant amounts of saturated fats providing abundant stearic acid. We use pure USP-grade magnesium stearate derived from non-hydrogenated, non-GMO, non-irradiated, certified Kosher palm oil.